In 1994, with the ink not yet dry on my diploma, I went pounding the pavement looking for an interim job while I figured out “what I wanted to do with my life”. Having always had a love for fashion and, more importantly, style, I applied for a job at a shoe boutique hoping to get a taste of the retail business. I never suspected I would get the job considering the only experience I had was buying shoes, not really selling them. I interviewed with Tom, one of the store owners. He had an immense amount of energy, and was a little overwhelming at first. I was definitely intrigued by the passion and energy he had for his business. He wasn’t just looking for a warm body to run and get shoes, he wanted someone who could represent , and protect the integrity of his store. I got the job! I learned more about retail from working at this boutique than I ever did working for a retail giant like Saks Fifth Avenue. Customer service is the most important thing to Tom and John. They go out of their way to make a customer happy, and they taught us to do the same. They’re smart enough to know that building a good relationship with the customer will make that customer choose their store before another. It’s more than a machine to them, it’s personal. In these times, that will end up serving them well. That little boutique, which now has a total of 9 stores in New York and Connecticut and a web presence, was Plaza Too. They have just relaunched their Greenwich, CT store and have added some fantastic features and great new products.
When I walked into the store, I was like a kid in candy shop. Where should I look first? The jewelry counter was filled with beautiful pieces by Alexis Bittar, Gerard Yosca, and Kara Ross. Bags were displayed throughout by designers like Mulberry, Treesje, and Beirn. And of course, shoes, shoes, glorious shoes! They’ve added fun accessories from Commes Des Garcons, sunglasses by Thakoon, exquisite scented candles, and beautiful books. Tom and John couldn’t have picked a better time to relaunch the store. With the Holidays around the corner, they will be your “go to” place for awesome gifts. Whatever your price-point, you will find something fabulous at Plaza Too. If you can’t make it to one of their stores, check out their website. You won’t be disappointed! This shout out is more than just a nod to an old employer and fellow entrepreneur, it’s a shout out to my readers - when I find a place with integrity, one you can trust, I will always share it with you. Keep it up guys!



observe via RSS



